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Conditions of Use
 

Privacy Policy Statement

 

Effective Date: October 1, 2008

Golden Cannoli is committed to protecting the privacy of its customers personal information while providing the most useful and enjoyable Web experience possible. This Privacy Statement applies to the information that Golden Cannoli collects from the company website, located at www.goldencannoli.com unless stated otherwise.
Please review this Privacy Statement periodically as Golden Cannoli may change or add to this statement. Amendments to this statement will be posted at www.goldencannoli.com and will be effective when posted. A customer’s continued use of this site following the posting of any amendment, modification or change shall constitute your acceptance thereof. If there are any questions or concerns about privacy, please do not hesitate to contact a Golden Cannoli representative. Our contact information is:

Golden Cannoli Shells Company, Incorporated

33 South Street
Somerville, MA 02143
Phone: 617-868-2826
Fax: 617-497-5836
Email: info@goldencannoli.com
Website: www.goldencannoli.com

Our Commitment to Security

Goldencannoli.com has industry standard security measures in place to protect the loss, misuse and alteration of the personal information under Golden Cannoli control. While there is no such thing as "perfect security" on the Internet, Golden Cannoli will take all reasonable steps to insure the safety of customer’s personal information.

Personal information Golden Cannoli collects, How it is Used and Opting Out

Golden Cannoli only collects personal information that is voluntarily provided such as through order forms, by joining Golden Cannoli Exclusives, contests and by contacting Golden Cannoli by email with comments or questions. Personal information means your name, billing address, or shipping or mailing address if goods are to be shipped or mailed to your home, home telephone number, home fax number, home email address, and credit card number. While many features of goldencannoli.com may be used anonymously, customers will have to supply the required information to gain access to order online.
Golden Cannoli may contact customers to fulfill or assure the accuracy of their orders.  Customers that supply Golden Cannoli with their contact information may receive periodic mailings or email from Golden Cannoli with information about Golden Cannoli, new products or promotions. If a customer does not wish to receive these mailings, please contact Golden Cannoli at the address, email address or at the phone number listed above. Please provide your name and address so Golden Cannoli can ensure that you are removed from the mailing list.  Golden Cannoli uses an email form on its site so that customers can contact Golden Cannoli with their questions or concerns. Golden Cannoli will read every message and try to respond promptly. Golden Cannoli may save email comments to improve its website, services and products.

Cookies

Customers may visit and browse Golden Cannoli website without providing personal information. On some places on the website, Golden Cannoli uses session cookies such as when a user logs in to the website with a password and User ID or puts items in a shopping cart. Session cookies allow customers to navigate the website more easily. A session cookie is a small text file that is placed on a computer and is erased when the user closes the Web browser. Session cookies do not collect information from the user’s computer but store information in the form of a session identification that does not personally identify the user. Most Web browsers automatically accept cookies but allow users to modify security settings to approve or reject cookies on a case-by-case basis. Customers who reject the cookie may still browse the Golden Cannoli site; however, they will not be able to purchase items online or have access to all services.

Site Traffic Monitoring

Like most sites, this site does collect navigational information such as Internet Protocol (IP) address, Internet Service Provider (ISP), browser type, linking information, what Web page(s) were visited on Golden Cannoli site and duration of the visit to those page(s). This information is not linked in anyway to personal information that is otherwise collected. This information is only used to improve Golden Cannoli website and make the user’s access to the site convenient and efficient.

Information Golden Cannoli provides to Third Parties

Golden Cannoli does not share customers personal information collected online or off-line with any third party for direct marketing purposes. Golden Cannoli only provides other companies access to personal information if necessary to allow them to provide database or server maintenance or security, and to help Golden Cannoli process and fulfill orders and requests. Golden Cannoli may also disclose personal information if it has a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, legal process or legal request.

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